Policies

​​

Sales:

• All sales including pre-orders are final. 

• Longarming services are typically completed within 1-2 weeks. During peak seasons, processing times may be longer.

​

Returns:

• We do not accept returns nor offer refunds on Longarming services. If you have a concern, please contact us right away.

• To be eligible for a product return or exchange, the item must be unused, in its original condition, and returned within 14 days of receiving your order.

• If an incorrect item was shipped, please contact us within 7 days. Please include the item, invoice number and reason.

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order and we will provide return instructions or issue a refund.​

​

​

Shipping:

• We are not responsible if items are lost or stolen en route, during Shipping

• Once items are taken to the Post Office, we take no responsibility for lost or damaged items.